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In today’s hyper-local and hyper-personalized consumer demands, delivering a tailor-made and individualistic message becomes extremely important. They can be put off by irrelevant messages and the likelihood of them seeking products elsewhere increases. They want to...
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Tackling Product Matching for E-commerce using AutomationThere is a vast number of products sold online through various outlets all over the world. Identifying, matching and cross-checking products for purposes such as price comparison becomes a challenge as there are...
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Businesses need to understand the complexities of individual transactions and customer behavior over multiple touch points and channels, now more than ever. With AI in the fore, and technological integrations becoming increasingly popular and customer support centres...
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Blog
Conversational AI – The next Step in E-commerce EvolutionThere is no doubt that AI is a popular buzzword in the retail landscape and retailers are slowly recognizing its potential and are increasingly adopting at least one form of AI into their customer journeys...
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