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Online retailers have the advantage of tracking cookies and web analytics tools to calibrate different aspects of an online shopping experience. Brick and mortar retailers aren’t as lucky. They have had to depend on much erratic customer insights. However,in today’s...
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Endless Aisles: An extension of the retail in-store shelfGiven that the retail space is extremely competitive, most retailers are racing first to offer their customers as much product selection as possible. For e-commerce, it’s easier to offer a variety of products,...
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The role of Delivery in driving the Retail Customer Experience Delivery services are an integral element in the e-commerce industry. From Amazon to Walmart to Kroger to the mid-size and smaller retailers, are enhancing their purchase delivery options. Some of the...
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